Making Connections (Isle of Wight) Ltd. St Thomas House, 17 St Thomas Square, Newport, Isle of Wight, PO30 1SL

Call us on: 07444 656902.

Our office hours are Monday – Friday 08.30 to 14.30.

Welcome to Making Connections

Who are we?

We are an established, experienced and well-respected training and consultancy provider in Safeguarding Adults, Mental Capacity Act, Deprivation of Liberty Safeguards and the Care Act, delivering to local authorities, Integrated Care Boards, NHS trusts, housing providers, police, fire and rescue services, independent and voluntary sector care providers.

We have a great team of trainers and consultants who have operational experience, are experienced trainers with expertise and passion in their specialist areas.

What do we do?

We provide specialist training in adult social care, adult safeguarding, mental capacity, deprivation of liberty safeguards and the Care Act. Take a look at our sample courses to give you an idea of what we can provide and if you cannot see what you are looking for, please do email us or give us a ring.

What do we offer?

We provide a range of training and consultancy to meet the requirements of different public and private sector organisations providing health and social care. Visit our training or consultancy pages for more information.

As a company, we can provide you with:

virtual training, webinars and microlearning – all you need is a laptop, iPad, etc. and access to the internet
face to face training
briefing sessions, that focus on a specific topic
professional development sessions for teams or individuals
e-learning developed against your specific requirements
Adult Safeguarding and MCA consultancy
Safeguarding Adult Review Authors / Chairs.

Our primary aim is to improve the knowledge, skills and competency of practitioners and their managers to deliver services which make a real difference to people’s lives.

Meet the team

Jane Hughes

Stuart Hughes

Bekki Hickman

Trainer: Jo Hooper | Safeguarding in Practice | April 2024

Jo was very informative and tried to involve everyone within the session. She was friendly and welcoming and overall, the session delivered was of a high standard as I learnt a lot of new information. Southampton City Council

Trainer: Jo Hooper | The Care Act | July 2024

Participants particularly enjoyed exchanging experiences and scenarios and found Jo’s training brilliant. Southampton City Council

Trainer: Emma Pickering | The Role of the Provider | October 2024

Fantastic training that improved my understanding of safeguarding and the processes. London Borough of Hounslow

Trainer: Jo Hooper | Trauma Awareness | November 2024

I thought it was a great balance of information and interaction and liked how there was evidence behind the information but also it was very accessible with lots of practical tips that are achievable to use in my job. Hampshire Safeguarding Adults Board

Trainer: Jane Hughes | Windows of Opportunity | November 2024

The workshop was informative and entertaining, I liked the use of chat to get us thinking and to ask questions at any time. Hampshire County Council

Trainer: Jo Hooper | Trauma Awareness | November 2024

Trainer: Dawn Revell | Level 3 MCA and DoLS | January 2025

The facilitator was engaging and came across as compassionate about the MCA. Southampton City Council

Trainer: Jo Hooper | The Care Act | February 2025

Participants found the training really helpful, supporting planning and identifying specific and measurable outcomes. Portsmouth City Council

Trainer: Emma Pickering | Level 1 Safeguarding Awareness | April 2025

Very good training, would definitely recommend! London Borough of Hammersmith and Fulham

Trainer: Mandy Tyson | Safeguarding Families | April 2025

Really interesting course – especially from the whole family approach! Cornwall Council

Trainer: Jo Hooper | Risk Enablement Principles in Practice | March 2025

The trainer Jo Hooper was brilliant. She was knowledgeable, informative and helpful. I feel I have learnt a lot from this. West Sussex County Council

Trainer: Dawn Revell | Level 2 MCA and DoLS | April 2025

Dawn is always a great course leader, friendly and approachable and has so much knowledge. Southampton City Council

Trainer: Jo Hooper | Making Safeguarding Personal | April 2025

Very informative and helpful. London Borough of Hammersmith and Fulham

Trainer: Maggie Bennett | 2 Day Advanced Dementia Awareness | April 2025

The training was very impactful, and more techniques to care for someone with dementia were taught. London Borough of Hammersmith and Fulham

Trainer: Jo Hooper | Care Act Detailed | May 2025

Good informative training, good group discussions. Really enjoyable learning and a helpful day, It was good to be with a range of practitioners some more experienced than others. Portsmouth City Council

Trainer: Jem Mason | Advanced Mental Capacity Act (MCA) | June 2025

The course was expertly put together and over the course of the three days the format and structure of the course supported the learning. Jem had a wealth of knowledge that he used creatively to encourage participation and enable learning. I really enjoyed the course. Cornwall and the Isles of Scilly Safeguarding Adults Board

Trainer: Mary Wynne | Safeguarding Awareness | June 2025

Mary shared valuable insights through case studies and her own experiences, which made the session even more impactful. I left the session with a much deeper understanding of Safeguarding and a strong sense of appreciation for the importance of this work. Mary Wynne is, without a doubt, one of the best trainers I have ever had the pleasure of learning from. London Borough of Hounslow

Trainer: Dawn Revell | Level 1 MCA and DoLS | May 2025

The whole course was very interesting, with the quiz provoking lots of discussion. Dawn was very clear and calm in her explanations and I really liked the use of true case scenarios. Southampton City Council

Trainer: Emma Pickering | Level 2 Safeguarding | June 2025

Trainer’s knowledge is fantastic and she’s very passionate at her job! Great presentation and facilitation skills. Surrey Choices

Trainer: Dawn Revell | Level 3 MCA and DoLS | June 2025

Participants particularly enjoyed that there was a good checklist and mention of case law for each different scenario that they could utilise to help individuals in their work. Participants also found the course’s level of interactivity to be very positive and Dawn’s delivery of the course to be supportive and incredible. Southampton City Council

Trainer: Jo Hooper | Level 1 Safeguarding in Practice | June 2025

Participants found learning to give consideration into supporting individuals in a more personalised way within a safeguarding situation very useful. Participants found the training to be very informative and Jo’s course delivery to be interesting and engaging. Southampton City Council

Trainer: Dawn Revell | Level 3 Safeguarding Adult Managers (SAM) | June 2025

Participants found the training very insightful with 100% of participants feeling confident in their understanding of all learning outcomes. The Royal Borough of Kensington and Chelsea and City of Westminster

Trainer: Dawn Revell | Level 2 Lead Enquiry Officer (LEO) | June 2025

Excellent training, it was interactive and filled with case law and examples. The Royal Borough of Kensington and Chelsea and City of Westminster

Trainer: Jem Mason | Mental Capacity Act and Deprivation of Liberty in Practice | June 2025

Participants found that all learning outcomes of the course were achieved, and Jem created a positive and inclusive learning environment. Participants also commented on the trainers clear and precise presentation skills that were very engaging. West Sussex County Council

Trainer: Jo Hooper | Trauma Awareness Microlearning Webinar | July 2025

Participants found the webinar to be both engaging and informative, where 100% would recommend the course to a colleague. London Borough of Hammersmith and Fulham

Trainer: Jane Hughes | Professional Curiosity Microlearning Webinar | July 2025

100% of participants gained valuable confidence in their understanding of the subject matter, stating that the bite sized learning was accessible to all. Participants found Jane to be an excellent, engaging trainer who shared informative professional reflection and case studies. London Borough of Hammersmith and Fulham

Trainer: Mary Wynne | Safeguarding Domestic Abuse | July 2025

Participants found the course to be enjoyable and engaging on completion feeling more confident speaking about domestic abuse within their job role. Participants gained valuable understanding on the subject matter and found case studies and links to resources very useful. Hampshire County Council

Trainer: Jane Hughes | Pathways to support adults with care and support needs experiencing abuse and neglect- The use of Section 42 and MARM | April 2025

Participants found the trainer to be clear and engaging and felt they could cascade the knowledge gained within their future practice. Portsmouth Safeguarding Adults Board

Trainer: Jane Hughes | Chairing MARM meetings | April 2025

Participants found the course to be well presented and informative, with great knowledge around legislation shared that they could utilise in future practice. Portsmouth Safeguarding Adults Board

Trainer: Jo Hooper | Care Act Level 2 | July 2025

Participants found the course to be well presented and engaging, with 100% of participants scoring the trainers delivery as excellent. Southampton City Council

Trainer: Jem Mason | Substance Misuse and the MCA Microlearning Webinar | July 2025

Participants found the presenter engaging and informative with the course being thought provoking and good for professional reflection. 100% of participants would recommend this webinar to a colleague. London Borough of Hammersmith and Fulham

Trainer: Jem Mason | The Role of the Court of Protection Microlearning Webinar | July 2025

Participants enjoyed the whole session finding the webinar very informative. Participants found taking part in polls to be very beneficial in gaining understanding of the subject matter, acquiring valuable clarity in the application of the MCA (2005) within a legal setting. London Borough of Hammersmith and Fulham

Trainer: Jem Mason | Safeguarding and the MCA Microlearning Webinar | August 2025

100% of participants would recommend this course to a colleague stating that the session was enjoyable, informative and well explained. London Borough of Hammersmith and Fulham

Trainer: Jo Hooper | Carers and Safeguarding Microlearning Webinar | August 2025

Participants found this session to be very engaging and informative, stating that it would help them adapt their skills in order to support future work. London Borough of Hammersmith and Fulham

Trainer: Jem Mason | Best Interest Decision Making Evaluations Microlearning Webinar | August 2025

Participants found the trainer very informative, and felt they developed confidence and understanding in the subject matter. London Borough of Hammersmith and Fulham

Trainer: Emma Pickering | Domestic Abuse and Adult Safeguarding Evaluations Microlearning Webinar | August 2025

100% of participants found the trainer to be engaging and informative. Participants gained confidence in identifying and progressing safeguarding concerns that will help them in their everyday practice. London Borough of Hammersmith and Fulham

Trainer: Jo Hooper | Making Safeguarding Personal Evaluations Microlearning Webinar | August 2025

Participants found the knowledge gained in this webinar to be vital to better their practice and empower their clients. London Borough of Hammersmith and Fulham

Training

All of our training courses are designed to be participative and interactive. We use a variety of methods to maximise engagement and learning.

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Consultancy

We offer an effective and focused consultancy service and have both practice and management experience to support your organisation.

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Making Connections (Isle of Wight) Ltd, St Thomas House, 17 St Thomas Square, Newport, Isle of Wight, PO30 1SL